Privacy Policy
Your privacy is important to us. In this Privacy Policy, we describe how we collect, use, and protect the personal information you provide to us through our website. Please read this policy carefully to understand our practices regarding your privacy.
Information Collected
When you visit our website, we may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and other information you provide during the booking process or through our contact form.
Use of Information
We use the personal information we collect to provide you with the services you request, to process your reservations, to respond to your inquiries, and to improve the overall customer experience. In addition, we may use your information to send you promotional communications about our services, but only if you have consented to receive them.
Information Protection
We are committed to protecting our customers' personal information. We use appropriate security measures to protect personal information from unauthorized access, modification, disclosure, or destruction.
Information Sharing
We do not share our customers' personal information with third parties, except where necessary to provide the requested services, comply with legal obligations, or protect our rights or the safety of users.
Cookie
Our website may use cookies and other tracking technologies to collect information about your interactions with our site and to improve your online experience. You can manage your cookie settings in your web browser, but please be aware that some features of our site may not function properly if you disable cookies.
Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes to the Privacy Policy will be posted on our website and will become effective immediately upon posting. We recommend that you check this page periodically for any updates or change
Contacts
Gelato Experience LLC
love@gelatofestival.com
Acceptance of the Privacy Policy
By using our website, you agree to be bound by this Privacy Policy.
Cookie Policy
California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the following rights:
– Right to Know what personal information we collect, use, disclose, or share.
– Right to Delete your personal information.
– Right to Correct inaccurate personal information.
– Right to Limit the use of sensitive personal information (if applicable).
– Right to Opt-Out of the sale or sharing of personal information.
– Right to Non-Discrimination for exercising your rights.
Categories of personal information collected
Identifiers (name, email, phone), internet activity, booking data.
Purposes of collection
Provide services, manage bookings, customer support, analytics, marketing (with consent).
Sources of personal information
Directly from users, cookies, analytics tools.
Sharing of personal information
We may share data with service providers (hosting, analytics, email) strictly to operate our services.
Retention
We retain personal information only as long as necessary for the purposes described or as required by law.
To exercise your rights
Email us at love@gelatofestival.com with subject: "California Privacy Request".
We will respond within 45 days and may need to verify your identity.
Opt-Out
You may opt out of the sale or sharing of your personal information by clicking "Do Not Sell or Share My Personal Information" in the footer or cookie banner.
